Privacy Policy

This Privacy Policy is intended to assist you in understanding what information, including personal information, we collect about you, how and why we use that information and the safeguards we have in place for that information. Please be sure to read this entire Privacy Policy before using or submitting information to this site.

Your Consent

By using this site, you agree to the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Collected Information

Personal information you provide to us while creating an account and at checkout (ie: name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on our secure web server and on our internal systems.

Passive Information Collection

As you navigate through this site, certain anonymous information can be passively collected through technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). This information may be combined with other identifiable personal information (such as past purchase information) from our records and other sources.

This site may use and combine such passively collected anonymous information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience, by delivering a better and more personalized experience to you.

Use and Disclosure of Information

We use the information we collect to provide the products and services you request, to tell you about other products and services offered by Nunaat, and to manage our sites and services. In general, we do not share your personal information with third-party marketers, unless we have asked for and obtained your explicit consent.

Nunaat may disclose personally identifiable information you provide via this site: with our third-party service suppliers, including those who work on behalf of Nunaat (such as fulfillment services, technical support, delivery services, and financial institutions); to protect and defend the right and property of Nunaat (including enforcing our Terms and Conditions); when required by law, governmental request, court order if based on our good faith belief.

Access, Correction, and Unsubscription

To keep personally identifiable information that you provide via this site accurate, current, and complete, please contact us as specified below and we will take appropriate steps to update or correct such information in our possession, or to unsubscribe you from our contact list.

Security

This site takes reasonable steps to protect personally identifiable information as you transmit it to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should be aware that no Internet transmission is ever completely secure or error-free.

Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.

Links to Other Websites

For your convenience this site may contain links or references to other websites to which this Privacy Policy does not apply. Nunaat is not responsible for the privacy practices or the content of such linked Web sites. We encourage you to read the Privacy Policy of each website you visit.

How to Contact Us

If you have questions, comments, requests or concerns with respect to our Privacy Policy, please feel free to contact us: contact@nunaat.com

General Returns Policy

You may return products under the following conditions:

-Before returning any product, contact us at contact@nunaat.com, informing the invoice date, invoice number and order number, and describe the reasons of the return. You will receive a return authorization number and a return form to be filled out completely.
-The product(s) must be in their original condition and unopened.
-For a full refund the products should be returned within 10 days of delivery.
-Items should be returned in their original product packaging. Securely repack the items and ship them to the address located in the return form.
- Please include in the package the completed return form along with a copy of your invoice as proof of purchase.
Nunaat pay for the return shipping costs if the return is a result of our error.

Receiving a Refund

We'll request a refund after we receive and process your return.

For items shipped to our Returns Department, expect your refund within 4 weeks of the date of your return shipment (though in many cases you'll receive the refund sooner).

This time period includes (estimate):

•  5 to 10 business days for us to receive your return from the shipper
•  3 to 5 business days for us to process your return
•  The time it takes your bank to process our refund request

Exchanges

If you would like to exchange an item for a different one, please return the original item following the return instructions above (you will be refunded your original purchase price once we receive the item) and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order.

Please note that it takes us up to 5 business days to process returns once they arrive at our Returns Department.